Support

For our mutual convenience, support for paid access is now by email.

Free plugin users, please use the wordpress.org forum. The quickest solutions come when you can help yourself or failing that provide as much info as you possibly can.

Paid Plugin Support Request:

    Your Name (required)

    Your Email (required)

    Please prove that you do actually use wordpress. If you don't know the answer you can google it or refresh the page for another question.

    Plugin name or Support Topic

    Plugin version you are using - should be latest

    URL where the problem is visible

    Screenshot (jpg, png, or gif )

    Describe your problem

    Please tick to confirm you are absolutely not a spamster, that you understand time differences may affect response times and that you understand that there is no guarantee of any support within any time period. The form will NOT submit until this is ticked.

    Further support options are

    Terms and Conditions

    If you purchased membership of my sites, please note the terms and conditions to which you agreed.

    While the intention is to provide timely support answers, there is no guarantee of support or a response within any time period. In addition, some answers may be available to active paid members only.

    While care is taken to ensure that all code is well tested and valid (html and css on default theme with recent wp version), there is NO WARRANTY. Any code you download is to be accepted as is. You may of course modify it. It is your responsibility to test it meets your needs, to deal with any clashes with your theme or other plugins, and to make any css changes to integrate with your theme.